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Terms of Service

Last updated: 15 September 2026

These Terms govern your use of ICF Prep (“ICF Prep”, “we”, “us”), an online exam-preparation tool operated from Singapore. By using the service you agree to these Terms. If you do not agree, please do not use the service.

1. What ICF Prep is

ICF Prep provides practice questions, explanations and study material to help you prepare for the ICF Associate Certified Coach (ACC) credentialing exam. It is an independent study aid and is not affiliated with, endorsed by, or sponsored by the International Coaching Federation (ICF). We do not administer the exam and we do not guarantee any particular exam result.

2. Accounts

3. Free and Pro access

The free quiz is available without an account. Pro is a one-time purchase that grants time-boxed access for a fixed period (for example 3 days, 1 month, or 3 months). It is not a subscription and does not auto-renew — access simply ends when the period expires.

4. Payments and taxes

Payments are processed by Stripe, which acts as merchant of record. Prices are shown at checkout in US dollars and any applicable taxes are calculated and collected by Stripe at checkout. We do not receive or store your card details.

5. Refunds

Pro grants immediate access to digital content for a fixed period. If something goes wrong — a payment issue, a technical fault, or access you did not receive — contact us and we will make it right. Any mandatory rights you have under applicable consumer law are not affected by these Terms.

6. Acceptable use

7. Intellectual property

The questions, explanations, study guide and design are owned by ICF Prep. “ICF”, “ACC” and related marks are the property of the International Coaching Federation and are used here for descriptive, educational purposes only.

8. Disclaimer and liability

The service is provided “as is” for educational purposes and is not professional, certification, or legal advice. To the fullest extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim.

9. Changes

We may update these Terms from time to time. Material changes will be reflected by the “last updated” date above; continued use after a change means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of Singapore.

11. Contact

Questions about these Terms? Email hello@icfprep.com or see our contact page.